TED@IBM
Kare Anderson: Be an opportunity maker
卡爾．安德森: 當個機會創造者
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我們都希望能發揮長才，在生命中創造有意義的事。但是要如何著手呢？（而且…萬一你很害羞怎麼辦？）作家卡爾．安德森分享自己患有害羞症的故事，以及她如何透過幫助別人運用才能和熱情來開啟她的世界。
Kare Anderson - Writer
A columnist for Forbes, Kare Anderson writes on behavioral research-based ways to become more deeply connected. Full bio
A columnist for Forbes, Kare Anderson writes on behavioral research-based ways to become more deeply connected. Full bio
Double-click the English transcript below to play the video.
00:13
I grew up
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我小時候
00:15
diagnosed as phobically shy,
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被診斷出有害羞症，
00:20
and, like at least 20 other people
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所以身在至少有二十幾個人的房間裡，
00:22
in a room of this size,
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像這樣大小的房間，
00:25
I was a stutterer.
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我講話就會結巴。
00:26
Do you dare raise your hand?
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有人也是嗎？
00:29
And it sticks with us. It really does stick with us,
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這情況甩不掉，會一直陪伴著我們，
00:33
because when we are treated that way,
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因為別人對待我們的方式
00:38
we feel invisible sometimes,
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有時會讓我們覺得自己是隱形人，
00:41
or talked around and at.
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還有他們說話的方式。
00:44
And as I started to look at people,
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但當我開始看著其他人時，
00:46
which is mostly all I did,
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以前我還蠻常這麼做，
00:49
I noticed that some people
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我發現有些人
00:51
really wanted attention and recognition.
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真的很想得到注意力和認可。
00:57
Remember, I was young then.
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記得，我那時還很年輕。
00:59
So what did they do?
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那他們都做了什麼？
01:00
What we still do perhaps too often.
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也許我們也很常做一樣的事。
01:03
We talk about ourselves.
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我們會談談「我們」自己。
01:05
And yet there are other people I observed
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但我發現還有一些人
01:08
who had what I called a mutuality mindset.
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會有種所謂的心靈互動。
01:11
In each situation, they found a way to talk about us
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在任何情境中，他們都會
找出一種談「我們」的方式，
找出一種談「我們」的方式，
01:15
and create that "us" idea.
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創造「我們」的概念。
01:17
So my idea to reimagine the world
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所以我重新想像的世界
01:19
is to see it one where we all become
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是一個我們都變成
大好機會創造者的地方，
大好機會創造者的地方，
01:22
greater opportunity-makers with and for others.
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和別人合作，也幫助別人。
01:27
There's no greater opportunity
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現在最好的機會
01:29
or call for action for us now
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和最需要我們付諸行動的就是
01:33
than to become opportunity-makers
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成為機會創造者，
01:35
who use best talents together more often
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讓我們更常一起發揮長才，
01:38
for the greater good
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為更重要的事努力，
01:39
and accomplish things we
couldn't have done on our own.
couldn't have done on our own.
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並實踐我們無法獨立完成的事。
01:42
And I want to talk to you about that,
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我想和大家談談這件事，
01:44
because even more than giving,
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因為比給予還重要的是，
01:47
even more than giving,
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比給予還重要的是，
01:51
is the capacity for us to do something smarter
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讓我們能更聰明地工作、
01:55
together for the greater good
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一起做更重要事情的能力，
01:58
that lifts us both up
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讓我們能一起向上提昇、
02:00
and that can scale.
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更上一層樓的能力。
02:02
That's why I'm sitting here.
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那就是我坐在這裡的原因。
02:04
But I also want to point something else out:
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但是我也要指出另一個重點，
02:07
Each one of you
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你們每個人
02:10
is better than anybody else at something.
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都有比其他人還擅長的一件事。
02:14
That disproves that popular notion
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這說明一個常聽到的想法是錯的：
02:17
that if you're the smartest person in the room,
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如果你自認是這裡最聰明的人，
02:20
you're in the wrong room.
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那你就走錯地方了。
02:22
(Laughter)
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（笑聲）
02:25
So let me tell you about
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讓我告訴大家
02:27
a Hollywood party I went to a couple years back,
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幾年前我參加的一場好萊塢派對，
02:29
and I met this up-and-coming actress,
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我碰到一位大有前途的女演員，
02:32
and we were soon talking about something
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我們很快就聊到
02:34
that we both felt passionately about: public art.
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彼此都很感興趣的話題：公共藝術。
02:37
And she had the fervent belief
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她深信
02:39
that every new building in Los Angeles
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洛杉磯的每棟新建築裡
02:42
should have public art in it.
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都應該要有公共藝術。
02:44
She wanted a regulation for it,
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她希望有這樣的法令，
02:45
and she fervently started —
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因此她開始熱烈
02:47
who is here from Chicago? —
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──誰從芝加哥來？──
02:49
she fervently started talking about
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她開始熱烈談起
02:51
these bean-shaped reflective sculptures
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那些豆狀的鏡面雕塑，
02:54
in Millennium Park,
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就是千禧公園裡的那些，
02:56
and people would walk up to it
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大家會走近雕塑，
02:58
and they'd smile in the reflection of it,
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對著上面的倒影微笑，
03:00
and they'd pose and they'd vamp
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開始扭腰擺臀，
03:02
and they'd take selfies together,
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一起自拍、
03:04
and they'd laugh.
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大笑。
03:08
And as she was talking, a
thought came to my mind.
thought came to my mind.
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她說這些的時候，我心裡浮現一個想法。
03:10
I said, "I know someone you ought to meet.
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我說：「我有個朋友，你應該和他碰個面。
03:13
He's getting out of San Quentin
in a couple of weeks" —
in a couple of weeks" —
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他幾週後會從聖昆丁州立監獄出來。」
03:16
(Laughter) —
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（笑聲）
03:18
"and he shares your fervent desire
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「他和你有同樣的強烈期待，
03:20
that art should engage and
enable people to connect."
enable people to connect."
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認為藝術應該幫助群眾連在一起。」
03:24
He spent five years in solitary,
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他被單獨監禁了五年，
03:28
and I met him because I gave
a speech at San Quentin,
a speech at San Quentin,
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我會碰到他是因為我曾去監獄演講，
03:31
and he's articulate
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他能言善道，
03:33
and he's rather easy on
the eyes because he's buff.
the eyes because he's buff.
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而且非常養眼，因為他全身肌肉。
03:37
He had workout regime he did every day.
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他每天都練身體。
03:39
(Laughter)
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（笑聲）
03:41
I think she was following me at that point.
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我想當時她了解我的意思。
03:43
I said, "He'd be an unexpected ally."
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我說：「他是個讓人驚喜的夥伴。」
03:46
And not just that. There's James. He's an architect
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不只如此，還有詹姆士，他是建築師、
03:48
and he's a professor, and he loves place-making,
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教授，熱愛塑造空間，
03:52
and place-making is when you have
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塑造空間就是
03:53
those mini-plazas and those urban walkways
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在小廣場和市區人行道上
03:57
and where they're dotted with art,
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用藝術點綴空間，
03:59
where people draw and
come up and talk sometimes.
come up and talk sometimes.
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大家偶爾會去看或討論的地方。
04:03
I think they'd make good allies.
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我想他們可以成為好夥伴，
04:05
And indeed they were.
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事實證明他們真的很合。
04:08
They met together. They prepared.
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他們碰面、一起準備，
04:11
They spoke in front of the
Los Angeles City Council.
Los Angeles City Council.
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到洛杉磯市議會演講。
04:14
And the council members not
only passed the regulation,
only passed the regulation,
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議員不只通過了法令，
04:17
half of them came down and asked
to pose with them afterwards.
to pose with them afterwards.
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甚至後來有一半還下來
要求和他們合照。
要求和他們合照。
04:21
They were startling,
compelling and credible.
compelling and credible.
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他們驚豔全場、很有說服力
且值得信賴，
且值得信賴，
04:26
You can't buy that.
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這是無價的。
04:30
What I'm asking you to consider
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我邀請各位想想，
04:32
is what kind of opportunity-
makers we might become,
makers we might become,
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我們可以成為什麼樣的機會創造者，
04:35
because more than wealth
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因為比起財富、
04:38
or fancy titles
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閃亮頭銜
04:42
or a lot of contacts, it's our capacity to connect
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或認識很多人還重要的是，
我們有能力連結彼此美好的一面，
並大展身手。
並大展身手。
04:46
around each other's
better side and bring it out.
better side and bring it out.
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04:48
And I'm not saying this is easy,
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我沒有說這很簡單，
04:50
and I'm sure many of you have
made the wrong moves too
made the wrong moves too
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而且我相信在座很多人
也曾交到不適合的朋友，
04:53
about who you wanted to connect with,
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04:56
but what I want to suggest is,
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但是我想說
04:58
this is an opportunity.
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這是一個機會。
05:02
I started thinking about it
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我開始回想
05:04
way back when I was a
Wall Street Journal reporter
Wall Street Journal reporter
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很久以前我還在華爾街日報當記者，
05:06
and I was in Europe and I was
supposed to cover trends
supposed to cover trends
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我當時在歐洲，想報導一些趨勢，
05:09
and trends that transcended business
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超越商業、
05:11
or politics or lifestyle.
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政治或生活方式的議題。
05:14
So I had to have contacts
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我必須有一些朋友
05:16
in different worlds very different than mine,
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處在和我很不同的環境裡，
05:18
because otherwise you couldn't spot the trends.
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因為不這樣的話，就無法找到最新趨勢。
05:20
And third, I had to write the story
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第三，我必須寫故事，
05:23
in a way stepping into the reader's shoes,
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用讀者的角度來寫，
05:25
so they could see how these
trends could affect their lives.
trends could affect their lives.
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這樣他們才能了解這些趨勢
會怎麼影響他們的生活。
會怎麼影響他們的生活。
05:29
That's what opportunity-makers do.
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這就是機會創造者要做的事。
05:33
And here's a strange thing:
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奇怪的是
05:36
Unlike an increasing number of Americans
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不像有種越來越常見的美國人，
05:40
who are working and living
and playing with people
and playing with people
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他們工作、生活和玩樂的對象，
05:43
who think exactly like them
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想法就和自己一樣，
05:45
because we then become more rigid and extreme,
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後來變得更死板和激進，
05:48
opportunity-makers are actively seeking situations
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機會創造者會主動尋找
和異己者相處的場合，
05:52
with people unlike them,
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05:54
and they're building relationships,
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他們會建立關係，
05:56
and because they do that,
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因為他們這麼做，
05:58
they have trusted relationships
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他們有良好的信任關係，
06:00
where they can bring the right team in
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能將找到對的團隊加入，
06:02
and recruit them to solve a
problem better and faster
problem better and faster
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以更好更快地改善問題，
06:06
and seize more opportunities.
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並把握更多機會。
06:07
They're not affronted by differences,
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他們沒有被差異冒犯，
06:15
they're fascinated by them,
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他們著迷差異，
06:17
and that is a huge shift in mindset,
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那是很大的心態轉變，
06:20
and once you feel it, you
want it to happen a lot more.
want it to happen a lot more.
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只要你感受到，就會希望更常發生。
06:23
This world is calling out for us
to have a collective mindset,
to have a collective mindset,
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這個世界呼籲我們擁有集體意識，
06:28
and I believe in doing that.
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我相信那是好的，
06:31
It's especially important now.
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現在尤其重要。
06:33
Why is it important now?
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為什麼現在特別重要呢？
06:36
Because things can be devised like drones
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因為像是無人機、
06:40
and drugs and data collection,
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藥物和資料收集這些事能被設計，
06:44
and they can be devised by more people
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能讓更多人設計，
06:46
and cheaper ways for beneficial purposes
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用更便宜的方式，並帶來助益，
06:50
and then, as we know from the news every day,
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但就像我們每天從新聞看到的一樣，
06:53
they can be used for dangerous ones.
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這些東西也可能造成危險。
06:55
It calls on us, each of us,
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我們每一個人都被召喚
06:58
to a higher calling.
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去做更高層次的天職。
07:01
But here's the icing on the cake:
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但很棒的一點是：
07:04
It's not just the first opportunity
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你和其他人合作
07:06
that you do with somebody else
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不只是第一個機會，
07:08
that's probably your greatest,
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可能還會是你最棒的機會，
07:10
as an institution or an individual.
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不論你們是團體還是個人。
07:12
It's after you've had that experience
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你試過那樣的經驗後，
07:15
and you trust each other.
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就會互相信任。
07:17
It's the unexpected things
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這種意想不到的事
07:18
that you devise later on
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是你後來才會想到，
07:20
you never could have predicted.
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是你料不到的事。
07:22
For example, Marty is the husband
of that actress I mentioned,
of that actress I mentioned,
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例如，我剛提那位女演員的丈夫馬帝，
07:28
and he watched them
when they were practicing,
when they were practicing,
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他在旁邊看他們練習，
07:30
and he was soon talking to Wally,
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不久他就和吳立聊起來，
07:32
my friend the ex-con,
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就是我剛出獄的朋友，
07:33
about that exercise regime.
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他們聊起運動健身的方式。
07:36
And he thought,
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他當時想
我有數間壁球場，
07:37
I have a set of racquetball courts.
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07:39
That guy could teach it.
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他可以來當教練。
07:41
A lot of people who work there
are members at my courts.
are members at my courts.
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那裡很多員工是我球場的會員。
07:44
They're frequent travelers.
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他們常到處飛來飛去。
07:46
They could practice in their hotel room,
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他們可以在自己的旅館裡練習，
07:48
no equipment provided.
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不需要裝任何設備。
07:50
That's how Wally got hired.
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吳立就這樣被錄用了。
07:52
Not only that, years later
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而且幾年後，
07:54
he was also teaching racquetball.
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他也開始教壁球。
07:56
Years after that,
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又過了幾年之後，
07:57
he was teaching the racquetball teachers.
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他也開始訓練其他壁球教練了。
08:00
What I'm suggesting is, when
you connect with people
you connect with people
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我想說的是，
當你接觸有同樣興趣和行為的人，
08:05
around a shared interest and action,
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08:09
you're accustomed to serendipitous
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你就會習慣
未來出現許多驚喜，
08:12
things happening into the future,
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08:14
and I think that's what we're looking at.
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我想那就是我們在找的東西。
08:16
We open ourselves up to those opportunities,
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我們讓自己開放，接觸這些機會，
08:19
and in this room
are key players in technology,
are key players in technology,
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這裡有很多厲害的科技業關鍵人物，
08:23
key players who are uniquely positioned to do this,
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他們有得天獨厚的優勢
08:26
to scale systems and projects together.
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能一起衡量機制和計畫。
08:30
So here's what I'm calling for you to do.
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以下是我呼籲大家做的三件事。
08:32
Remember the three traits of opportunity-makers.
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記住機會創造者的三種特質。
08:36
Opportunity-makers keep honing their top strength
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機會創造者不斷加強他們的實力，
08:41
and they become pattern seekers.
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成為能夠觀微知著的人。
08:44
They get involved in different
worlds than their worlds
worlds than their worlds
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他們游走於不同的世界，
不只在自己的領域，
不只在自己的領域，
08:49
so they're trusted and they
can see those patterns,
can see those patterns,
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所以大家信任他們，
他們能洞燭機先。
他們能洞燭機先。
08:51
and they communicate to connect
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還有，他們會溝通，
08:53
around sweet spots of shared interest.
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並找到共同興趣的交集。
08:56
So what I'm asking you is,
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我想告訴各位的是，
08:59
the world is hungry.
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世界很飢餓。
09:01
I truly believe, in my firsthand experience,
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依據我的第一手的經驗，我真的相信
09:04
the world is hungry for us
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世界很飢餓，
渴望我們一起成為機會創造者，
09:06
to unite together as opportunity-makers
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09:09
and to emulate those behaviors
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並效仿那些行為，
09:11
as so many of you already do —
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就像在座許多人所做的
09:13
I know that firsthand —
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──我知道，因為我有第一手經驗──
09:16
and to reimagine a world
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重新想像一個世界，
09:17
where we use our best talents together
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我們都能運用各自的長才，
09:20
more often to accomplish greater things together
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時常一起成就大事，
09:23
than we could on our own.
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比我們單打獨鬥能成就更大的事。
09:27
Just remember,
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記住，
09:29
as Dave Liniger once said,
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就像戴夫．理尼格所說：
09:32
"You can't succeed
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「一人帶一道菜來聚餐，
09:34
coming to the potluck with only a fork."
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想成功就別只帶支叉子。」
09:37
(Laughter)
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（笑聲）
09:39
Thank you very much.
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非常謝謝各位。
09:41
Thank you. (Applause)
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謝謝。（掌聲）
ABOUT THE SPEAKER
Kare Anderson - WriterA columnist for Forbes, Kare Anderson writes on behavioral research-based ways to become more deeply connected.
Why you should listen
Kare Anderson think and writes about becoming connected (and being quoted). She’s an Emmy-winning former NBC and Wall Street Journal reporter, now columnist for Forbes and Huffington Post. Her diverse set of clients includes Salesforce, Novartis and The Skoll Foundation. She’s a founding board member of Annie’s Homegrown, and sits on several advisory boards including Watermark, Raynforest, TEDxMarin and Gloopt. Anderson is the author of Mutuality Matters, Moving from Me to We, Getting What You Want, Walk Your Talk, and Resolving Conflict Sooner.
More profile about the speakerKare Anderson | Speaker | TED.com