ABOUT THE SPEAKER
Amanda Burden - Urban planner
As New York’s chief city planner under the Bloomberg administration, Amanda Burden led revitalization of some of the city's most familiar features -- from the High Line to the Brooklyn waterfront.

Why you should listen

With a keen eye for detail that extends to the most humble park bench -- and a gift for convincing developers and bureaucrats of her vision -- former New York City Planning Commissioner Amanda Burden rebuilt New York City.

Taking inspiration from her mentor, the influential urban theorist William H. “Holly” Whyte, Burden stepped out of the society pages (she's Babe Paley's daughter) and into a high-profile development career, which started with the planning and design of Battery Park and brought her to the Bloomberg administration. Her high design standards and flair for human-scale public spaces (as she told the Wall Street Journal, "You can actually change a city by a small stroke") ensures that her legacy will be an enduring element of New York’s urban landscape. Post-mayoralty, she is joining Mike Bloomberg's newly established global consultancy, Bloomberg Associates, as one of the founding Principals (along with Janette Sadik-Khan, former traffic commisioner).

More profile about the speaker
Amanda Burden | Speaker | TED.com
TED2014

Amanda Burden: How public spaces make cities work

Filmed:
1,364,232 views

More than 8 million people are crowded together to live in New York City. What makes it possible? In part, it’s the city’s great public spaces — from tiny pocket parks to long waterfront promenades — where people can stroll and play. Amanda Burden helped plan some of the city’s newest public spaces, drawing on her experience as, surprisingly, an animal behaviorist. She shares the unexpected challenges of planning parks people love -- and why it's important.
- Urban planner
As New York’s chief city planner under the Bloomberg administration, Amanda Burden led revitalization of some of the city's most familiar features -- from the High Line to the Brooklyn waterfront. Full bio

Double-click the English transcript below to play the video.

00:13
When people think about cities,
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they tend to think of certain things.
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They think of buildings and streets
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and skyscrapers, noisy cabs.
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But when I think about cities,
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I think about people.
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Cities are fundamentally about people,
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and where people go
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and where people meet
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are at the core of what makes a city work.
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So even more important than buildings in a city
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are the public spaces in between them.
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And today, some of the most transformative
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changes in cities
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are happening in these public spaces.
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So I believe that lively, enjoyable public spaces
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are the key to planning a great city.
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They are what makes it come alive.
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But what makes a public space work?
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What attracts people to successful public spaces,
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and what is it about unsuccessful places
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that keeps people away?
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I thought, if I could answer those questions,
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I could make a huge contribution to my city.
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But one of the more wonky things about me
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is that I am an animal behaviorist,
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and I use those skills not to study animal behavior
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but to study how people in cities
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use city public spaces.
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One of the first spaces that I studied
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was this little vest pocket park called Paley Park
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in midtown Manhattan.
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This little space became a small phenomenon,
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and because it had such a profound impact
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on New Yorkers,
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it made an enormous impression on me.
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I studied this park very early on in my career
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because it happened to have been built
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by my stepfather,
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so I knew that places like Paley Park
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didn't happen by accident.
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I saw firsthand that they required
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incredible dedication
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and enormous attention to detail.
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But what was it about this space
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that made it special and drew people to it?
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Well, I would sit in the park and watch very carefully,
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and first among other things
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were the comfortable, movable chairs.
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People would come in, find their own seat,
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move it a bit, actually, and then stay a while,
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and then interestingly,
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people themselves attracted other people,
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and ironically, I felt more peaceful
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if there were other people around.
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And it was green.
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This little park provided what New Yorkers crave:
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comfort and greenery.
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But my question was,
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why weren't there more places with greenery
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and places to sit in the middle of the city
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where you didn't feel alone,
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or like a trespasser?
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Unfortunately, that's not how cities
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were being designed.
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So here you see a familiar sight.
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This is how plazas have been
designed for generations.
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They have that stylish, Spartan look
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that we often associate with modern architecture,
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but it's not surprising that people
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avoid spaces like this.
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They not only look desolate,
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they feel downright dangerous.
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I mean, where would you sit here?
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What would you do here?
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But architects love them.
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They are plinths for their creations.
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They might tolerate a sculpture or two,
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but that's about it.
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And for developers, they are ideal.
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There's nothing to water, nothing to maintain,
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and no undesirable people to worry about.
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But don't you think this is a waste?
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For me, becoming a city planner
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meant being able to truly change the city
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that I lived in and loved.
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I wanted to be able to create places
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that would give you the feeling that you got
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in Paley Park,
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and not allow developers to
build bleak plazas like this.
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But over the many years,
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I have learned how hard it is
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to create successful, meaningful,
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enjoyable public spaces.
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As I learned from my stepfather,
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they certainly do not happen by accident,
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especially in a city like New York,
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where public space has to
be fought for to begin with,
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and then for them to be successful,
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somebody has to think very hard
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about every detail.
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Now, open spaces in cities are opportunities.
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Yes, they are opportunities
for commercial investment,
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but they are also opportunities for the common good
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of the city,
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and those two goals are often
not aligned with one another,
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and therein lies the conflict.
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The first opportunity I had to fight
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for a great public open space was in the early 1980s,
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when I was leading a team of planners
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at a gigantic landfill called Battery Park City
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in lower Manhattan on the Hudson River.
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And this sandy wasteland had lain barren
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for 10 years,
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and we were told, unless we found a developer
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in six months, it would go bankrupt.
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So we came up with a radical,
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almost insane idea.
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Instead of building a park
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as a complement to future development,
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why don't we reverse that equation
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and build a small but very high-quality
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public open space first,
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and see if that made a difference.
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So we only could afford to build a two-block section
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of what would become a mile-long esplanade,
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so whatever we built had to be perfect.
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So just to make sure, I insisted
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that we build a mock-up
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in wood, at scale, of the railing and the sea wall.
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And when I sat down on that test bench
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with sand still swirling all around me,
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the railing hit exactly at eye level,
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blocking my view and ruining my experience
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at the water's edge.
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So you see, details really do make a difference.
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But design is not just how something looks,
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it's how your body feels on that seat in that space,
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and I believe that successful design always depends
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on that very individual experience.
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In this photo, everything looks very finished,
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but that granite edge, those lights,
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the back on that bench,
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the trees in planting,
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and the many different kinds of places to sit
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were all little battles that turned this project
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into a place that people wanted to be.
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Now, this proved very valuable 20 years later
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when Michael Bloomberg asked me to be
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his planning commissioner
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and put me in charge of shaping
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the entire city of New York.
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And he said to me on that very day,
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he said that New York was projected
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to grow from eight to nine million people.
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And he asked me,
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"So where are you going to put
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one million additional New Yorkers?"
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Well, I didn't have any idea.
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Now, you know that New York does
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place a high value on attracting immigrants,
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so we were excited about the prospect of growth,
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but honestly, where were we going to grow
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in a city that was already built out to its edges
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and surrounded by water?
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How were we going to find housing
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for that many new New Yorkers?
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And if we couldn't spread out,
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which was probably a good thing,
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where could new housing go?
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And what about cars?
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Our city couldn't possibly handle any more cars.
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So what were we going to do?
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If we couldn't spread out, we had to go up.
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And if we had to go up,
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we had to go up in places
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where you wouldn't need to own a car.
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So that meant using one of our greatest assets:
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our transit system.
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But we had never before thought
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of how we could make the most of it.
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So here was the answer to our puzzle.
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If we were to channel and redirect
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all new development around transit,
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we could actually handle that population increase,
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we thought.
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And so here was the plan,
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what we really needed to do:
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We needed to redo our zoning --
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and zoning is the city planner's regulatory tool --
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and basically reshape the entire city,
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targeting where new development could go
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and prohibiting any development at all
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in our car-oriented,
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suburban-style neighborhoods.
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Well, this was an unbelievably ambitious idea,
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ambitious because communities
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had to approve those plans.
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So how was I going to get this done?
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By listening. So I began listening,
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in fact, thousands of hours of listening
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just to establish trust.
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You know, communities can tell
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whether or not you understand their neighborhoods.
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It's not something you can just fake.
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And so I began walking.
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I can't tell you how many blocks I walked,
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in sweltering summers, in freezing winters,
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year after year,
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just so I could get to understand
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the DNA of each neighborhood
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and know what each street felt like.
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I became an incredibly geeky zoning expert,
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finding ways that zoning could address
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communities' concerns.
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So little by little, neighborhood by neighborhood,
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block by block,
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we began to set height limits
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so that all new development
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would be predictable and near transit.
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Over the course of 12 years,
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we were able to rezone
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124 neighborhoods,
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40 percent of the city,
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12,500 blocks, so that now,
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90 percent of all new development of New York
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is within a 10-minute walk of a subway.
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In other words, nobody in those new buildings
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needs to own a car.
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Well, those rezonings were exhausting
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and enervating and important,
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but rezoning was never my mission.
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You can't see zoning and you can't feel zoning.
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My mission was always to create
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great public spaces.
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So in the areas where we zoned
for significant development,
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I was determined to create places
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that would make a difference in people's lives.
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Here you see what was
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two miles of abandoned, degraded waterfront
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in the neighborhoods of Greenpoint
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and Williamsburg in Brooklyn,
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impossible to get to and impossible to use.
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11:02
Now the zoning here was massive,
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so I felt an obligation to create
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magnificent parks on these waterfronts,
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and I spent an incredible amount of time
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on every square inch of these plans.
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I wanted to make sure that there were
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tree-lined paths from the upland to the water,
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that there were trees and plantings everywhere,
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and, of course, lots and lots of places to sit.
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Honestly, I had no idea how it would turn out.
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I had to have faith.
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But I put everything that I had studied and learned
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into those plans.
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And then it opened,
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and I have to tell you, it was incredible.
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People came from all over the city
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to be in these parks.
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I know they changed the lives
of the people who live there,
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but they also changed New Yorkers' whole image
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of their city.
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I often come down and watch people
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get on this little ferry
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that now runs between the boroughs,
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and I can't tell you why,
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but I'm completely moved
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by the fact that people are using it
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as if it had always been there.
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And here is a new park in lower Manhattan.
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Now, the water's edge in lower Manhattan
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was a complete mess before 9/11.
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Wall Street was essentially landlocked
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because you couldn't get anywhere near this edge.
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And after 9/11, the city had very little control.
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But I thought if we went
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to the Lower Manhattan Development Corporation
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and got money to reclaim this two miles
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of degraded waterfront
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that it would have an enormous effect
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on the rebuilding of lower Manhattan.
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And it did.
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Lower Manhattan finally has a public waterfront
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on all three sides.
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I really love this park.
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You know, railings have to be higher now,
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so we put bar seating at the edge,
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and you can get so close to the water
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you're practically on it.
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And see how the railing widens
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and flattens out so you can lay down
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your lunch or your laptop.
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1882
12:59
And I love when people come there
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13:01
and look up and they say,
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1860
13:03
"Wow, there's Brooklyn, and it's so close."
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13:07
So what's the trick?
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13:09
How do you turn a park
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13:11
into a place that people want to be?
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13:14
Well, it's up to you,
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13:17
not as a city planner but as a human being.
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13:20
You don't tap into your design expertise.
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You tap into your humanity.
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I mean, would you want to go there?
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13:31
Would you want to stay there?
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13:33
Can you see into it and out of it?
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13:35
Are there other people there?
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13:37
Does it seem green and friendly?
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13:40
Can you find your very own seat?
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3238
13:43
Well now, all over New York City,
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13:46
there are places where you can
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13:47
find your very own seat.
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1854
13:49
Where there used to be parking spaces,
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2522
13:52
there are now pop-up cafes.
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2293
13:54
Where Broadway traffic used to run,
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1978
13:56
there are now tables and chairs.
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1964
13:58
Where 12 years ago, sidewalk
cafes were not allowed,
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3554
14:02
they are now everywhere.
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1973
14:04
But claiming these spaces for public use
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14:07
was not simple,
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1139
14:08
and it's even harder to keep them that way.
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14:10
So now I'm going to tell you a story
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about a very unusual park called the High Line.
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The High Line was an elevated railway.
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14:18
(Applause)
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6631
14:25
The High Line was an elevated railway
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2276
14:27
that ran through three neighborhoods
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1812
14:29
on Manhattan's West Side,
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1870
14:31
and when the train stopped running,
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859493
1745
14:33
it became a self-seeded landscape,
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2156
14:35
a kind of a garden in the sky.
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14:38
And when I saw it the first time,
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14:40
honestly, when I went up on that old viaduct,
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2646
14:42
I fell in love the way you fall in love with a person,
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14:45
honestly.
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1227
14:46
And when I was appointed,
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14:48
saving the first two sections of the High Line
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2076
14:51
from demolition became my first priority
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3372
14:54
and my most important project.
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2672
14:57
I knew if there was a day that I didn't
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3268
15:00
worry about the High Line, it would come down.
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3603
15:03
And the High Line,
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891951
1989
15:05
even though it is widely known now
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15:08
and phenomenally popular,
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1819
15:10
it is the most contested public space in the city.
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3904
15:14
You might see a beautiful park,
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2875
15:16
but not everyone does.
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15:19
You know, it's true, commercial interests
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2637
15:22
will always battle against public space.
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3217
15:25
You might say,
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1824
15:27
"How wonderful it is that more than
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915123
1570
15:28
four million people come from all over the world
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2431
15:31
to visit the High Line."
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1647
15:32
Well, a developer sees just one thing: customers.
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4616
15:37
Hey, why not take out those plantings
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2725
15:40
and have shops all along the High Line?
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2008
15:42
Wouldn't that be terrific
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1497
15:43
and won't it mean a lot more money for the city?
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2535
15:46
Well no, it would not be terrific.
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2492
15:48
It would be a mall, and not a park.
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3299
15:51
(Applause)
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7379
15:59
And you know what, it might mean
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1508
16:00
more money for the city,
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2210
16:03
but a city has to take the long view,
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4049
16:07
the view for the common good.
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2936
16:10
Most recently, the last section of the High Line,
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3715
16:13
the third section of the High Line,
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1616
16:15
the final section of the High Line,
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1570
16:16
has been pitted against development interests,
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2802
16:19
where some of the city's leading developers
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2300
16:22
are building more than 17 million square feet
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2682
16:24
at the Hudson Yards.
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2300
16:27
And they came to me and proposed
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1961
16:28
that they "temporarily disassemble"
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2559
16:31
that third and final section.
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2730
16:34
Perhaps the High Line didn't fit in
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2463
16:36
with their image of a gleaming city of skyscrapers
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2887
16:39
on a hill.
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1463
16:41
Perhaps it was just in their way.
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2724
16:43
But in any case, it took nine months
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2488
16:46
of nonstop daily negotiation
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2474
16:48
to finally get the signed agreement
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2013
16:50
to prohibit its demolition,
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2024
16:52
and that was only two years ago.
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3809
16:56
So you see, no matter how popular
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2458
16:59
and successful a public space may be,
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2836
17:01
it can never be taken for granted.
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2416
17:04
Public spaces always -- this is it saved --
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2581
17:06
public spaces always need vigilant champions,
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3712
17:10
not only to claim them at the outset for public use,
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3700
17:14
but to design them for the people that use them,
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3531
17:17
then to maintain them to ensure
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2031
17:19
that they are for everyone,
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1970
17:21
that they are not violated, invaded,
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2413
17:24
abandoned or ignored.
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2637
17:26
If there is any one lesson
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1644
17:28
that I have learned in my life as a city planner,
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17:31
it is that public spaces have power.
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3760
17:35
It's not just the number of people using them,
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3069
17:38
it's the even greater number of people
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1954
17:40
who feel better about their city
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2119
17:42
just knowing that they are there.
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3232
17:45
Public space can change how you live in a city,
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3472
17:49
how you feel about a city,
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2170
17:51
whether you choose one city over another,
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3288
17:54
and public space is one of
the most important reasons
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2771
17:57
why you stay in a city.
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3121
18:00
I believe that a successful city
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2465
18:03
is like a fabulous party.
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2621
18:05
People stay because they are having a great time.
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3905
18:09
Thank you.
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1943
18:11
(Applause)
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5953
18:17
Thank you. (Applause)
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1085529
4630

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ABOUT THE SPEAKER
Amanda Burden - Urban planner
As New York’s chief city planner under the Bloomberg administration, Amanda Burden led revitalization of some of the city's most familiar features -- from the High Line to the Brooklyn waterfront.

Why you should listen

With a keen eye for detail that extends to the most humble park bench -- and a gift for convincing developers and bureaucrats of her vision -- former New York City Planning Commissioner Amanda Burden rebuilt New York City.

Taking inspiration from her mentor, the influential urban theorist William H. “Holly” Whyte, Burden stepped out of the society pages (she's Babe Paley's daughter) and into a high-profile development career, which started with the planning and design of Battery Park and brought her to the Bloomberg administration. Her high design standards and flair for human-scale public spaces (as she told the Wall Street Journal, "You can actually change a city by a small stroke") ensures that her legacy will be an enduring element of New York’s urban landscape. Post-mayoralty, she is joining Mike Bloomberg's newly established global consultancy, Bloomberg Associates, as one of the founding Principals (along with Janette Sadik-Khan, former traffic commisioner).

More profile about the speaker
Amanda Burden | Speaker | TED.com