ABOUT THE SPEAKER
Nikki Clifton - Attorney, government affairs professional
Nikki Clifton represents UPS's interests before Members of US Congress, federal agencies and the states’ Attorneys General.

Why you should listen

Nicole ("Nikki") Clifton is an attorney and government affairs professional with broad advocacy experience on Capitol Hill and in federal and state courts. Her expertise includes labor and workforce legislative and regulatory policy and transportation and logistics industry issues. Clifton recently spearheaded and coordinates UPS's nationwide anti-human trafficking awareness initiative, reaching more than 95,000 drivers and service providers. 

Prior to government affairs, Clifton served as Labor & Employment Counsel for UPS in Atlanta, Georgia, and was in-house counsel to the UPS National Negotiating Committee during collective bargaining with the International Brotherhood of Teamsters in 2007. Clifton also served as UPS's Employment Counsel, managing employment litigation and providing counseling and training in all areas of employment law.

Before UPS, Clifton worked for Delta Air Lines as Flight Operations counsel. She also practiced labor and employment law with Alston & Bird LLP and Smith, Currie and Hancock, in Atlanta, Georgia.

Clifton received her B.A. magna cum laude in Communications from Howard University's Annenberg Honors Program and received her J.D. from the University of Georgia School Of Law. She is a member of the Georgia Bar and is admitted to practice before the United States Supreme Court. Clifton was selected as a member of Leadership Atlanta's Class of 2008 and served on the Board of Visitors for the University of Georgia School of Law. Clifton was inducted into the inaugural class of national 4-H Luminaries in 2017. She co-leads a Junior Girl Scout troop and volunteers with several non-profit organizations. She resides in Washington, D.C. and has two children.

More profile about the speaker
Nikki Clifton | Speaker | TED.com
TED@UPS

Nikki Clifton: 3 ways businesses can fight sex trafficking

Filmed:
1,493,835 views

Sex buying doesn't just happen late at night on street corners in the shady part of town -- it also happens online, in the middle of the workday, using company equipment and resources. With this problem comes an opportunity, says attorney Nikki Clifton, because it means that the business community is in a unique position to educate and mobilize their employees to fight sex trafficking. In an honest talk, Clifton outlines how businesses can help, from setting clear policies to hiring survivors.
- Attorney, government affairs professional
Nikki Clifton represents UPS's interests before Members of US Congress, federal agencies and the states’ Attorneys General. Full bio

Double-click the English transcript below to play the video.

00:13
A few years ago,
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I got a call from the highest ranking
legal official in the state of Georgia:
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the attorney general.
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That moment was a wake-up call.
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It was 2013, and the city of Atlanta
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was hosting the Final Four
basketball tournament.
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The AG called to ask
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00:33
if the company that I worked for
could help sponsor billboards
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00:37
that would be put up around the city
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as part of an anti-human
trafficking campaign.
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He said this was important
because sex trafficking spikes
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with big sporting events
and with conventions.
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And the billboards
would help to raise awareness.
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Now, if I'm being honest with you,
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my first inclination
was to politely decline.
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01:00
(Laughter)
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01:01
Let's face it --
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01:02
there are thousands of things that
corporate America could get involved in.
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01:07
Sex trafficking seemed a little messy.
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01:11
Little bit too difficult,
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01:13
something that is better
left for someone else.
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01:16
But then I started to understand and learn
how big the problem really is.
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01:22
And that it's rampant
in my company's home town.
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01:27
I lived and worked in Atlanta for years.
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I practice law here.
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01:31
And yet, I had no idea
that the birthplace of my children
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01:35
is among the most prevalent cities
for sex trafficking in the US.
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01:40
At last report,
Atlanta's illegal sex trade
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01:44
has generated up to
290 million dollars a year.
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That's more money that the city's
illegal gun and drug trade combined.
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So we stepped up
and we helped with the billboards.
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01:59
But I couldn't help feeling
like it wasn't enough.
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The parent in me, the mother in me
needed to do more.
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I started talking to people about this
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and inevitably, I was surprised,
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because the conversation
would turn from curiosity:
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"Really? This happens here?"
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to empathy: "Wow, we've got
to do something about that."
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To blame: "You're not telling me that
every prostitute is a victim, are you?
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I mean, don't they know
what they're getting into?"
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I get it, I understand
why people are confused.
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02:33
So, to be clear,
the people that I'm talking about
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do not choose this life.
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They're forced, defrauded or coerced.
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02:43
That's actually the legal definition
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for human trafficking
under federal law, for adults.
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Now, when it comes to kids,
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any minor under 18 that's transported,
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facilitated or used for commercial sex,
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is automatically a victim.
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Regardless of whether
force, fraud or coercion is used.
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This crime knows no age,
gender or socioeconomic barrier.
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I'm talking about the 16-year-old girl
that I met in Washington, DC.
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She had been trafficked
from the time she was 14 until she was 16.
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She was a victim
of the foster care system.
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03:24
And she told me she'd been sold
up to five times a day.
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She didn't even know
the term "human trafficking;"
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she thought that it was just
a part of her life as a foster care kid.
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03:37
Sex trafficking also shows up
in affluent areas and gated communities.
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03:42
And men lure young girls
into sex trafficking situations
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03:47
with promises of modeling
contracts, cell phones.
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Sometimes they're just kidnapped
right off the street.
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In the US, an estimated
200,000 to 300,000 girls and boys
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are anticipated to be used
for commercial sex trafficking every year.
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You heard that right -- girls and boys.
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04:12
Worldwide, the International
Labor Organization
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estimates that up to
one million children a year
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are vulnerable for sex trafficking.
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Those numbers are huge.
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04:23
And so while the billboards are great
for raising awareness generally,
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they're just not enough
to put an end to this problem.
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I believe that if we're going to be
serious about sex trafficking,
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we can't legislate or arrest our way
out of modern-day slavery.
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If we really want to end
sex trafficking in the US,
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we have to systematically educate
and target demand.
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04:49
And I think the business community
is in the perfect position
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to do just that.
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So, sex trafficking is big business.
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And I'm proposing a business plan
that starts with the customer.
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05:03
And in the sex trade,
the customer is referred to as a John.
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05:08
He is the man that fuels the demand
for sex trafficking.
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Johns do not fit into neat stereotypes.
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But there is one universal truth:
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no John, no buyer, no victim.
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05:25
So if we want to start
to put a dent in sex trafficking,
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we have to get to John.
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And businesses can do that
while he's at work.
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There's an organization called
Businesses Ending Slavery and Trafficking,
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or BEST for short.
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And when they launched in 2012,
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they did a study of Seattle-based Johns.
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And you know what they found out?
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Johns are everyday guys,
employed at local businesses.
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They range in age from 18 to 84.
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Johns are dads.
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06:02
Johns have admitted that they buy sex
when they are traveling for business,
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06:07
when they're going to sporting events
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06:09
or when they're in the military.
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But here's the kicker.
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BEST study determined
that web-based sex buying
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spikes at 2pm in the afternoon.
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06:26
Which means that these Johns are likely
buying sex in the middle of the workday.
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06:32
I believe that there is a way to stop
Johns in the middle of the workday
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06:39
from buying sex.
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And businesses can do it
in three simple ways.
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06:44
The first is with a policy.
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A policy that clearly says,
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the company prohibits
sex-buying during work,
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with company resources or on company time.
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06:57
That's right.
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I'm saying that your handbook
has to specifically give an example
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07:02
that says no sex-buying
while you're traveling,
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07:04
at the international trade show,
because that's where it's happening.
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07:11
Now, a policy is only as good
as its enforcement and its communication.
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07:17
Several studies have indicated from Johns
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that the best way to deter them
is public humiliation and embarrassment.
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07:25
So, businesses who catch Johns buying sex,
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using company-based equipment
or company resources,
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but cut them a break
or sweep it under the rug
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and don't fire them,
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are complicit in fueling demand.
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Now, a policy is one
of the best ways to start.
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The second way is educating the workforce.
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Businesses can go a long way
in simply training their workforce
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about the signs and the red flags
of human trafficking.
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This was my "aha!" moment for how
our company could make a big difference.
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Our nation's highways,
airports and truck stops
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are literally used
as modern-day slave routes.
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Our company has more than 100,000 drivers
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all over the country, all over the world.
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And so it made perfect sense
to train them to see the red flags.
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08:23
We don't want them jumping out there
and doing things on their own,
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08:26
so we want them to call
a phone number, the hotline,
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08:30
and let law enforcement intervene.
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08:33
So to do this, we teamed up
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with an organization
called Truckers Against Trafficking.
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This Colorado-based organization
had web-based support and materials
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that we gave to our truck drivers
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that gave them exactly what they needed
to spot the red flags.
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Like, hearing CB chatter on their radios
about girls at nearby exits.
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Or, seeing underaged women
emerging from vehicles
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in the truck stop parking lots.
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When we rolled out this training,
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a few brave drivers admitted
they had seen these women,
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knocking on the cabs in the truck stops,
looking for customers.
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09:17
Now, they said that they weren't buying.
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But they also didn't know
enough to make a call.
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And that's what we want them to do.
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TAT's organization --
Truckers Against Trafficking --
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also emphasizes the need
for men to talk to other men
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about web-based sex buying
and not buying commercial sex.
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09:39
They feature men in uniform,
proudly proclaiming why they don't buy.
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If we're going to see
a cultural shift in this atrocity,
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we need men talking to other men
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about the underlying issues
fueling demand.
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Because sometimes, Johns don't even know
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that they're purchasing girls
who are enslaved.
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Which brings me to my final way
that businesses can help.
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Every business has a special resource
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or a secret sauce or resource
that they can bring
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to fight human trafficking.
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For example, Visa, Master Card
and American Express
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refuse to process transactions
from backpage.com,
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an online sex site
that sold commercial sex
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to the tune of nine
million dollars a month.
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In April of 2018, backpage.com
and affiliated websites were shut down,
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and the FBI seized all their assets.
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Hiring survivors is another way
that any company can help.
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Randstad, an organization
that works with companies
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to find survivors who need good jobs,
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has an excellent program,
called Hire Hope.
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We've used this program;
we know that it works.
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In addition to training
their flight attendants
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and their airline crew,
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Delta Air Lines also offers SkyMiles,
through a program called SkyWish,
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to survivors to help them
escape their traffickers
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and reunite with their families.
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There are thousands of things
that businesses can do.
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They just have to decide
what to do to join the fight.
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No one can justify slavery today.
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But I believe it remains one
of the greatest civil rights atrocities
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of our time.
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Fortunately, the business community
is uniquely positioned
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to help train their employees,
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to enforce policies
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and to help use their special resources
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to fight human trafficking.
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And what about you?
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What if you decided
to learn the red flags?
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What if you decided to look
at the signs that are all around you
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and make a call?
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There is no penalty
for calling law enforcement
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when you see something
that doesn't sit right.
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Together, we can all protect our children,
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we can educate the workforces around us
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and improve society,
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where we all live and work with John.
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Thank you.
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12:25
(Applause)
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Translated by Ivana Korom
Reviewed by Joanna Pietrulewicz

▲Back to top

ABOUT THE SPEAKER
Nikki Clifton - Attorney, government affairs professional
Nikki Clifton represents UPS's interests before Members of US Congress, federal agencies and the states’ Attorneys General.

Why you should listen

Nicole ("Nikki") Clifton is an attorney and government affairs professional with broad advocacy experience on Capitol Hill and in federal and state courts. Her expertise includes labor and workforce legislative and regulatory policy and transportation and logistics industry issues. Clifton recently spearheaded and coordinates UPS's nationwide anti-human trafficking awareness initiative, reaching more than 95,000 drivers and service providers. 

Prior to government affairs, Clifton served as Labor & Employment Counsel for UPS in Atlanta, Georgia, and was in-house counsel to the UPS National Negotiating Committee during collective bargaining with the International Brotherhood of Teamsters in 2007. Clifton also served as UPS's Employment Counsel, managing employment litigation and providing counseling and training in all areas of employment law.

Before UPS, Clifton worked for Delta Air Lines as Flight Operations counsel. She also practiced labor and employment law with Alston & Bird LLP and Smith, Currie and Hancock, in Atlanta, Georgia.

Clifton received her B.A. magna cum laude in Communications from Howard University's Annenberg Honors Program and received her J.D. from the University of Georgia School Of Law. She is a member of the Georgia Bar and is admitted to practice before the United States Supreme Court. Clifton was selected as a member of Leadership Atlanta's Class of 2008 and served on the Board of Visitors for the University of Georgia School of Law. Clifton was inducted into the inaugural class of national 4-H Luminaries in 2017. She co-leads a Junior Girl Scout troop and volunteers with several non-profit organizations. She resides in Washington, D.C. and has two children.

More profile about the speaker
Nikki Clifton | Speaker | TED.com