ABOUT THE SPEAKER
Ai-jen Poo - Activist
Ai-jen Poo has spent the last 20 years bringing care and respect to the women that care for us.

Why you should listen

Ai-jen Poo is the director of the National Domestic Workers Alliance and the co-director of Caring Across Generations. Under her leadership, domestic workers won eight state Domestic Workers Bill of Rights and federal overtime and minimum wage protections for more than two million home care workers. She is also an influential voice in the Me Too and women's movements, including participating in the Times Up action at the 2018 Golden Globes. She is a 2014 MacArthur "genius" Fellow and a TIME 100 alumna and has been a featured speaker at the United State of Women Summits, Aspen Ideas Festivals, the Obama Foundation Summit and the 2018 Women’s Convention. Her work has appeared in the New York Times, Washington Post, TIME and CNN.com. She is the author of The Age of Dignity: Preparing for the Elder Boom in a Changing America.

More profile about the speaker
Ai-jen Poo | Speaker | TED.com
TEDWomen 2018

Ai-jen Poo: The work that makes all other work possible

Filmed:
1,792,540 views

Domestic workers are entrusted with the most precious aspects of people's lives -- they're the nannies, the elder-care workers and the house cleaners who do the work that makes all other work possible. Too often, they're invisible, taken for granted or dismissed as "help," yet they continue to do their wholehearted best for the families and homes in their charge. In this sensational talk, activist Ai-Jen Poo shares her efforts to secure equal rights and fair wages for domestic workers and explains how we can all be inspired by them. "Think like a domestic worker who shows up and cares no matter what," she says.
- Activist
Ai-jen Poo has spent the last 20 years bringing care and respect to the women that care for us. Full bio

Double-click the English transcript below to play the video.

00:12
I want to talk to you tonight
0
944
2023
00:14
about the work that makes
all other work possible,
1
2991
3236
00:19
about the millions of women
who go to work in our homes
2
7279
4359
00:23
every single day,
3
11662
2181
00:25
caring for children as nannies,
4
13867
3781
00:29
caring for our loved ones
with disabilities and our elders,
5
17672
3470
00:33
as home care workers,
6
21166
1588
00:35
maintaining sanity
in our homes as cleaners.
7
23596
3878
00:39
It's the work that makes
all other work possible.
8
27498
2942
00:43
And it's mostly done by women,
more than 90 percent women,
9
31472
3568
00:47
disproportionately women of color.
10
35064
2195
00:49
And the work itself is associated with
work that women have historically done,
11
37719
5657
00:55
work that's been made incredibly invisible
12
43400
3202
00:58
and taken for granted in our culture.
13
46626
2594
01:02
But it's so fundamental
to everything else in our world.
14
50228
4624
01:06
It makes it possible for all of us
to go out and do what we do in the world
15
54876
4718
01:11
every single day,
16
59618
1318
01:12
knowing that the most precious aspects
of our lives are in good hands.
17
60960
5223
01:19
But we don't think about it that way.
18
67239
2079
01:22
It's almost defined by its invisibility.
19
70026
3521
01:26
You could go into any neighborhood
20
74483
1683
01:28
and not know which homes
are also workplaces.
21
76190
3172
01:31
There's no sign.
22
79386
1572
01:32
There's no list or registry.
23
80982
2920
01:35
It's just invisible.
24
83926
1540
01:39
And it's this work that is not even
referred to as real work.
25
87791
5983
01:45
It's referred to as "help."
26
93798
2272
01:48
It's often seen as unskilled,
27
96681
3204
01:51
not seen as professional.
28
99909
2016
01:55
And race has played a profound role
in how we value this work in our culture.
29
103631
5726
02:01
Some of the first domestic workers
in the United States were black women
30
109381
3428
02:04
who were enslaved,
31
112833
1420
02:06
and racial exclusion has shaped
their conditions for generations.
32
114277
4093
02:11
In the 1930s, when Congress
was discussing the labor laws
33
119066
3489
02:14
that would be a part of the New Deal,
34
122579
2151
02:16
that would protect all workers,
35
124754
2336
02:19
Southern members of Congress
refused to support those labor laws
36
127114
4766
02:23
if they included protections
for domestic workers and farmworkers.
37
131904
4803
02:29
That history of racial exclusion
38
137503
3261
02:32
and our cultural devaluing of work
that's associated with women
39
140788
4987
02:37
now means that millions of women
go to work every single day,
40
145799
4275
02:42
work incredibly hard
41
150098
1683
02:43
and still can't make ends meet.
42
151805
2098
02:46
They earn poverty wages
without a safety net,
43
154639
4880
02:51
so that the women that we're counting on
to take care of us and our families
44
159543
5843
02:57
can't take care of their own,
doing this work.
45
165410
2992
03:01
But my work over the last 20 years
has been about changing precisely that.
46
169983
5250
03:07
It's about making these jobs good jobs
that you can take pride in
47
175257
4206
03:11
and support your family on.
48
179487
1772
03:13
At the National Domestic Workers Alliance,
we've been working hard in states
49
181835
3636
03:17
to pass new laws that will protect
domestic workers from discrimination
50
185495
5064
03:22
and sexual harassment,
51
190583
2126
03:24
that will create days of rest,
paid time off, even.
52
192733
4226
03:29
So far, eight states have passed
domestic workers bills of rights.
53
197766
4440
03:35
Yes.
54
203412
1178
03:36
(Applause)
55
204614
3703
03:40
And during the Obama administration,
56
208341
1794
03:42
we were successful in bringing
two million home care workers
57
210159
3977
03:46
under minimum wage
and overtime protections
58
214160
2540
03:48
for the first time since 1937.
59
216724
3839
03:52
(Applause)
60
220587
3961
03:58
Most recently, we've been really excited
to launch a new portable benefits platform
61
226317
5506
04:03
for domestic workers, called "Alia,"
62
231847
2660
04:06
which allows for domestic workers
with multiple clients
63
234531
3623
04:10
to give them access to benefits
for the very first time.
64
238178
4294
04:15
So really important progress
is being made.
65
243554
3518
04:19
But I would argue tonight
66
247794
2439
04:22
that one of the most important things
that domestic workers can provide
67
250257
5227
04:27
is actually what they can teach us
68
255508
2525
04:30
about humanity itself
69
258057
2122
04:32
and about what it will take to create
a more humane world for our children.
70
260830
5430
04:39
In the face of extreme immorality,
71
267774
2759
04:42
domestic workers can be our moral compass.
72
270557
3959
04:47
And it makes sense,
73
275309
1918
04:49
because what they do is so fundamental
74
277251
2906
04:52
to the very basics
of human need and humanity.
75
280181
4304
04:57
They are there when we
are born into this world;
76
285184
3803
05:01
they shape who we become in this world;
77
289011
3846
05:05
and they are with us
as we prepare to leave this world.
78
293611
4414
05:11
And their experiences
with families are so varied.
79
299215
3505
05:14
They have some relationships
with the families that they work for
80
302744
3074
05:17
that are incredibly positive
and mutually supportive
81
305842
3108
05:20
and last for years and years.
82
308974
1958
05:22
And then the opposite also happens.
83
310956
2675
05:26
And we've seen cases
of sexual violence and assault,
84
314209
4696
05:30
of extreme forms
of abuse and exploitation.
85
318929
3646
05:35
We've seen cases of human trafficking.
86
323753
2730
05:39
Domestic workers live
in poor neighborhoods,
87
327696
3238
05:42
and then they go to work
in very wealthy ones.
88
330958
4035
05:48
They cross cultures and generations
and borders and boundaries,
89
336112
5990
05:54
and their job, no matter what,
90
342126
3125
05:57
is to show up and care --
91
345275
2875
06:01
to nurture, to feed, to clothe, to bathe,
92
349872
5361
06:08
to listen, to encourage,
93
356406
3501
06:12
to ensure safety,
94
360908
1882
06:15
to support dignity ...
95
363415
1797
06:18
to care no matter what.
96
366070
2706
06:22
I want to tell you a story of a woman
I met early on in this work.
97
370245
3534
06:25
Her name is Lily.
98
373803
1332
06:28
Lily and her family lived in Jamaica,
99
376309
2734
06:32
and when she was 15 years old,
she was approached by an American couple
100
380035
3756
06:35
who were looking for a live-in nanny
to come live with them
101
383815
2834
06:38
in the United States
102
386673
1151
06:39
and help them care for their children.
103
387848
1884
06:42
They offered Lily's family that
if she came to work as their nanny,
104
390295
5127
06:47
she would be able to have access
to a US education,
105
395446
3970
06:51
and she would have a weekly salary
sent home to help her family financially.
106
399440
4583
06:57
They decided it was a good idea
107
405819
1937
06:59
and decided to take the opportunity.
108
407780
2894
07:04
Lily held up her end of the bargain
109
412184
2656
07:08
and helped to raise three children.
110
416125
2261
07:11
But all communication
with her family was severed:
111
419957
3623
07:15
no letters, no phone calls.
112
423604
3037
07:18
She was never allowed to go to school,
113
426665
2523
07:22
and she was never paid --
114
430160
2045
07:24
for 15 years.
115
432229
2356
07:27
One day, she saw an article in a newspaper
about another domestic worker
116
435804
3684
07:31
with a really similar story to hers,
117
439512
2449
07:33
another case that I was
working on at the time,
118
441985
2746
07:36
and she found a way to reach me.
119
444755
1997
07:39
She also found a way to reach her brother,
120
447777
2622
07:42
who was living in the United States
at the time as well.
121
450423
2751
07:45
Between the two of us,
we were able to help her escape.
122
453198
3290
07:49
And she had the help
of one of the children.
123
457525
2951
07:53
One of the children
was old enough to realize
124
461071
3824
07:56
that the way his nanny
was being treated was wrong,
125
464919
4155
08:01
and he gave her the money that he
had been saving through his childhood
126
469098
3378
08:04
to help her escape.
127
472500
1233
08:07
But here's the thing about this story.
128
475304
2176
08:12
She was essentially enslaved for 15 years.
129
480210
4596
08:18
Human trafficking and slavery
is a criminal offense.
130
486248
3300
08:22
And so her lawyers and I asked Lily,
131
490230
2950
08:25
did she want to press criminal charges
for what had happened to her.
132
493204
3781
08:29
And after thinking about
what it would mean,
133
497731
2965
08:32
she said no,
134
500720
1589
08:35
because she didn't want the children
to be separated from their parents.
135
503222
4235
08:42
Instead, we filed a civil lawsuit,
and we eventually won the case,
136
510113
4449
08:46
and her case became a rallying cry
for domestic workers everywhere.
137
514586
3701
08:50
She was reunited with her family
and went on to have a family of her own.
138
518311
4566
08:55
But the thing that's so profound
to me about this story
139
523909
3346
08:59
is, despite having 15 years
stolen from her life,
140
527279
4911
09:04
it did not affect the care and compassion
that she felt for the children.
141
532214
5784
09:11
And I see this from domestic
workers all the time.
142
539030
3229
09:14
In the face of indignities
143
542283
1887
09:16
and our failure to respect and value
this work in our culture,
144
544194
3791
09:20
they still show up,
145
548009
2290
09:22
and they care.
146
550323
1453
09:24
They're simply too proximate
to our shared humanity.
147
552780
3589
09:28
They know how your toddler
likes to be held
148
556393
3159
09:31
as they take their bottle before a nap.
149
559576
2404
09:35
They know how your mother likes her tea,
150
563011
2770
09:37
how to make her smile and tell stories
despite her dementia.
151
565805
4071
09:42
They are so proximate to our humanity.
152
570924
3716
09:47
They know that at the end of the day,
153
575688
2151
09:49
these are people
who are part of families --
154
577863
3104
09:52
someone's mother,
155
580991
1861
09:54
someone's grandmother,
156
582876
2251
09:57
someone's best friend
157
585151
2450
09:59
and someone's baby;
158
587625
2140
10:03
undeniably human,
159
591773
2105
10:06
and therefore, not disposable.
160
594656
3091
10:11
Domestic workers know that any time
a single person becomes disposable,
161
599715
6521
10:18
it's a slippery slope.
162
606260
1742
10:21
You see, the cultural devaluing
of domestic work
163
609284
3954
10:25
is a reflection
of a hierarchy of human value
164
613262
3976
10:29
that defines everything in our world,
165
617262
2412
10:32
a hierarchy that values
the lives and contributions
166
620549
3916
10:36
of some groups of people over others,
167
624489
3194
10:40
based on race, gender,
168
628714
3578
10:44
class, immigration status --
169
632316
3633
10:47
any number of categories.
170
635973
2239
10:51
And that hierarchy of human value requires
stories about those groups of people
171
639514
6684
10:58
in order to sustain itself.
172
646222
2693
11:00
So these stories have seeped
deep into our culture
173
648939
3111
11:04
about how some people
are less intelligent,
174
652074
4381
11:08
some people are less intuitive,
175
656479
3237
11:13
weaker,
176
661081
1820
11:14
by extension, less trustworthy,
177
662925
3812
11:19
less valuable
178
667371
1368
11:21
and ultimately,
179
669652
1789
11:23
less human.
180
671465
1545
11:26
And domestic workers know
it's a slippery slope
181
674448
4217
11:30
when we start to see a worker
as less than a real worker,
182
678689
6650
11:38
to a woman as less than a woman,
183
686318
3326
11:42
to a mother as less than a mother,
184
690367
3911
11:47
to a child as less than a child.
185
695365
3385
11:52
In the spring of 2018,
186
700519
1600
11:54
the Trump administration announced
a new policy at the US-Mexico border,
187
702143
4694
11:58
a zero-tolerance policy,
188
706861
2436
12:01
to forcibly separate all children
from their parents,
189
709321
4841
12:06
who were arriving at the border
seeking asylum;
190
714186
3253
12:09
children as young as 18 months,
separated from their parents
191
717463
4033
12:13
after a long and arduous journey
to reach the US-Mexico border
192
721520
5088
12:18
in search of safety and a new beginning.
193
726632
2905
12:22
Thousands of children separated.
194
730542
2475
12:26
And because they were migrants,
195
734765
2780
12:29
they were treated as less than children.
196
737569
3472
12:35
In response, I helped to organize
the Families Belong Together Vigil
197
743446
4497
12:39
at the Ursula Border Patrol
Processing Center in McAllen, Texas,
198
747967
4249
12:44
on Father's Day.
199
752240
1238
12:46
Inside that processing center,
there were hundreds of children
200
754065
3294
12:49
who were being held, processed
201
757383
2728
12:52
and then prepared to be
shipped all over country
202
760135
3200
12:55
to be jailed in facilities
hundreds of miles away from their parents.
203
763359
5188
13:01
I saw with my own eyes
204
769522
2161
13:03
children not [old] enough for kindergarten
205
771707
2868
13:06
in unmarked buses,
206
774599
1485
13:08
being shipped off to jails
hundreds of miles away.
207
776108
4265
13:13
And as they passed us by,
208
781904
2683
13:16
they reached for us through the windows,
209
784611
2478
13:21
as we stood vigil to let them know
that they are not alone,
210
789485
3848
13:25
and we are fighting for them.
211
793357
1644
13:27
Domestic workers came from all over Texas
to be a part of the vigil.
212
795906
4331
13:32
They saw in those families
their own family stories.
213
800261
4566
13:36
They had also come here
in search of safety and a new beginning,
214
804851
5795
13:42
a better life for their families,
215
810670
1576
13:44
and they saw in the eyes of those children
216
812270
3669
13:47
their own children.
217
815963
1551
13:51
And through our tears,
218
819052
1820
13:53
we looked at each other
and we asked each other,
219
821650
2877
13:56
"How did we get here,
220
824551
2070
13:59
to putting children in cages
221
827732
2794
14:02
and separating them from the people
who love them the most in the world?"
222
830550
3926
14:07
How?
223
835159
1411
14:10
And what I thought to myself was:
if domestic workers were in charge,
224
838171
5933
14:16
this never would have happened.
225
844128
1804
14:18
Our humanity would never
have been so disposable
226
846916
4930
14:23
that we would be treating
children in this way.
227
851870
2673
14:29
The Dalai Lama once said
that love and compassion are necessities,
228
857304
5780
14:35
not luxuries.
229
863877
1648
14:38
Without them, humanity cannot survive.
230
866597
3640
14:44
In other words, they are fundamental
to human existence.
231
872341
3763
14:49
Domestic workers are in charge
of the fundamentals.
232
877644
4995
14:55
They love and they care,
233
883980
2012
14:58
and they show compassion no matter what.
234
886016
2977
15:04
We live in a time of moral choices
235
892016
4425
15:09
everywhere we turn:
236
897417
1660
15:11
at the border,
237
899101
1654
15:12
at the ballot box,
238
900779
2220
15:15
in our workplaces,
239
903023
1875
15:17
right in our homes, full of moral choices.
240
905930
3543
15:23
As you go about your day
and you encounter these moral choices,
241
911267
6006
15:29
think of Lily.
242
917297
1502
15:32
Think like Lily.
243
920323
1625
15:35
Think like a domestic worker
who shows up and cares no matter what.
244
923083
6447
15:42
Love and compassion, no matter what.
245
930228
2933
15:46
Show up like a domestic worker,
246
934461
2378
15:51
because our children are counting on us.
247
939164
2628
15:54
Thank you.
248
942537
1171
15:55
(Applause)
249
943732
3630

▲Back to top

ABOUT THE SPEAKER
Ai-jen Poo - Activist
Ai-jen Poo has spent the last 20 years bringing care and respect to the women that care for us.

Why you should listen

Ai-jen Poo is the director of the National Domestic Workers Alliance and the co-director of Caring Across Generations. Under her leadership, domestic workers won eight state Domestic Workers Bill of Rights and federal overtime and minimum wage protections for more than two million home care workers. She is also an influential voice in the Me Too and women's movements, including participating in the Times Up action at the 2018 Golden Globes. She is a 2014 MacArthur "genius" Fellow and a TIME 100 alumna and has been a featured speaker at the United State of Women Summits, Aspen Ideas Festivals, the Obama Foundation Summit and the 2018 Women’s Convention. Her work has appeared in the New York Times, Washington Post, TIME and CNN.com. She is the author of The Age of Dignity: Preparing for the Elder Boom in a Changing America.

More profile about the speaker
Ai-jen Poo | Speaker | TED.com