Michael C. Bush: This is what makes employees happy at work
Michael C. Bush: Ini membuatkan pekerja gembira
Michael C. Bush is helping to build a better world by helping organizations become great places to work for all. Full bio
Double-click the English transcript below to play the video.
truck drivers, cooks, engineers.
tukang masak, jurutera.
we've surveyed them.
in terms of their happiness:
dari segi kegembiraan mereka:
working people in the world.
they're happy at work.
mereka gembira bekerja.
or almost two billion people,
hingga dua bilion orang
and the organizations that they work in?
a lot of happy employees
where that's not true.
by a factor of three.
dengan faktor tiga.
that have a lot of unhappy employees.
ramai pekerja tidak gembira.
more money to make this happen.
untuk buat ini berlaku.
and massages and pet walking.
urut dan jagakan haiwan.
they're treated by their leaders
that create happy employees.
melahirkan pekerja gembira.
where employees are happy,
needs a laptop --
perlu komputer riba -
all the words are right,
kata-kata itu semua betul,
for a $1,500 laptop?
untuk komputer riba berharga $1,500?
than the laptop, on the approval.
untuk kelulusan berbanding komputer riba.
maybe they're really not trusted.
mereka tak dipercayai.
to have a high level of trust?
untuk memupuk kepercayaan tinggi?
that comes to mind is Four Seasons.
ialah Four Seasons.
all around the world.
di seluruh dunia.
when servicing the customer."
dalam melayan pelanggan."
untuk membuat yang difikirkan betul
to do whatever they think is right
for delivering some of the best service
dalam memberikan perkhidmatan terbaik
in an organization
that they're being treated unfairly.
tidak dilayan dengan adil.
or their tenure or their age
who get fairness right,
that comes to mind is Salesforce.
yang membuat kerja sama
working in the same job
calculated the difference,
seimbangkan perbezaan itu.
to try and balance things out.
yang memahami semua orang,
with all types of people,
mendengar dengan aktif dan hubungan mata -
active listening and eye contact --
that's not listening.
for the best idea possible --
whether you're doing that or not.
mendengar atau tidak.
and share an idea,
dan berkongsi idea,
semasa buat keputusan?
when you made a decision?
apabila mereka bercakap
and wants when they're speaking
matters so much
of the conversation?
cara anda melayan orang lain,
the way you treat others,
cara anda beri sokongan
for everyone around you.
untuk semua di sekeliling anda.
there's something you believe in,
find a different place to work.
cari tempat kerja lain.
ABOUT THE SPEAKERMichael C. Bush - Equity visionary
Michael C. Bush is helping to build a better world by helping organizations become great places to work for all.
Why you should listen
Michael C. Bush is CEO of Great Place to Work, the global research and analytics firm that produces the annual FORTUNE 100 Best Companies to Work For list, the 100 Best Workplaces for Women list, the Best Workplaces for Diversity list and dozens of other distinguished workplace rankings around the world.
Since 2015, Bush has expanded Great Place to Work's global mission to build a better world by helping organizations create great places to work not just for some but for all. Under his leadership, the firm has developed a higher standard of excellence that accounts for fair and equitable treatment of employees across demographic groups, as well as executive leader effectiveness, innovation and financial sustainability.
His book A Great Place to Work For All outlines the compelling business and social benefits that come from these efforts.
Michael C. Bush | Speaker | TED.com